Effective Date: May 11, 2025
Website: http://homecorehub.in
Contact Email: contact@homecorehub.in
Applies to: Online purchases via website & offline purchases from HomeCore Hub retail stores
1. Acceptance of Terms
By accessing our website or purchasing from any HomeCore Hub store, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our e-commerce services, in-store transactions, logistics, and delivery solutions.
2. Eligibility
You must be at least 18 years old to place an order or register on the website. If purchasing on behalf of a company, you confirm you are authorized to bind the entity to these terms.
3. Products and Services
a)
Scope
We supply construction materials, finishing products, electronics, appliances, and home improvement goods through both online and physical outlets.
b)
Stock & Availability
Stock levels and pricing may vary between our online store and physical outlets. Some items may be available only for in-store pickup or only for online delivery.
c)
Descriptions
We strive to ensure that product descriptions, prices, and availability are accurate. However, we reserve the right to correct errors and revise details at any time.
4. Orders & Payment
a)
Online Orders
Orders are confirmed only after full payment or verified partial advance (where applicable).
Accepted payment methods include UPI, credit/debit cards, net banking, and select wallets.
b)
In-Store Purchases
We accept cash, UPI, cards, and select EMIs (where eligible).
Receipts must be retained for warranty, service, or returns.
5. Shipping, Pickup, and Delivery
a)
Online Delivery
Orders are shipped to your specified address within the estimated timeframe shown during checkout.
Bulk or heavy materials (e.g., cement, rods, marble) may involve custom logistics and will be coordinated separately.
Delays due to third-party logistics or force majeure are beyond our control.
b)
In-Store Pickup
You may opt to pick up certain orders from a designated store location.
Identity proof or invoice may be required for pickup.
6. Return, Replacement & Refund Policy
a)
Eligibility
Returns are accepted if:
Products are damaged, defective, or not as described
Wrong items were delivered
Returns are initiated within 3 days of receipt/in-store purchase
b)
Non-returnable Items
Opened or used electronics
Cut-to-size building materials (wood, wires, rods, etc.)
Custom-built PC configurations
Items marked “non-returnable”
c)
Refund Process
Refunds are processed within 7–10 working days via the original payment method.
In-store purchases will be refunded in cash or credited to store wallet.
7. Warranty and Support
Warranty terms vary by product and manufacturer.
For electronics or appliances, support is provided by brand-authorized service centers.
For bulk goods or building materials, contact us directly at contact@homecorehub.in for resolution.
8. User Responsibilities
Whether online or in-store, you agree not to:
Misuse the website or app
Provide false information
Harass staff or delivery agents
Tamper with inventory, displays, or digital systems
9. Intellectual Property
All content, product information, visuals, and design elements on homecorehub.in and in-store branding are the property of HomeCore Hub or its partners. Unauthorized use is strictly prohibited.
10. Limitation of Liability
HomeCore Hub is not liable for:
Indirect losses from delays or order errors
Third-party service failures (e.g., courier)
Personal damage resulting from improper product use
Our maximum liability for any product or service is limited to the amount paid for it.
11. Termination and Suspension
We reserve the right to suspend or terminate access to the website or deny in-store services if terms are violated, including fraudulent activity, payment disputes, or abusive behavior.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in [Insert City of Your Registered Office, India].
13. Contact Information
For inquiries, complaints, or support, contact:
📧 Email: contact@homecorehub.in
🌐 Website: http://homecorehub.in
🏪 Visit your nearest HomeCore Hub store for in-person assistance.